Privacy statement Cloud Energy Optimizer

Article 1: Introduction

This is the Privacy Statement of Cloud Energy Optimizer In this statement you will read how we deal with the personal data that we get in contact with you. Cloud Energy Optimizer complies with the provisions of the AVG (General Regulation Personal Data).

Article 2: Collected personal data

Your privacy is very important to us. We do our best to protect your data. In order to provide services to you and to guarantee our services to you, we do need a number of personal data from you. Cloud provide them yourself.

We use this information for the following purposes:

  • The provision and invoicing of our services
  • Sending our newsletters
  • The processing of your order and informing you about its progress
  • Storage of customer data in our database, in order to be able to execute the agreement between you and Cloud Energy Optimizer
  • Taking measures to improve services
  • Providing information or offers

Article 3: Minors

Cloud Energy Optimizer does not intend to collect data from persons under 18 years of age. We therefore do not offer services to minors. We encourage parents to be involved in the online activities of their children, to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information from a minor without this permission, please contact us. Then we delete this information.

Article 4: Security

In order to ensure that the safety of the GBS is not compromised, the C.E.O. Field gateway no inbound connections. In other words, it is not possible to connect to the C.E.O via the network ports (ETH1 and ETH2) Field gateway.
With data transfer we use the so-called SSL security system (Secure Socket Layer) in connection with 128/256-bit encryption. This technique offers the highest security and is therefore also used by banks for data security during online banking.

Article 5: Data from website visit

We receive data based on your visit to our website. Examples of this are cookies. We use this information to get a better picture of our customers and to develop and adapt our services and website to your personal preferences.

Article 6: View and adjust data

Personal data that you have provided to us can be viewed and changed by us at any time. Some of our services use multi-factor authentication (multiple authentication). We strongly advise you to use this.

Article 7: Storage period for data and inspection

When you end your service with us, we keep some data on the basis of the legal storage period. We delete data that is no longer needed. After the legal storage period, we destroy all data. You are entitled to inspect the data we have about you after you have terminated the service with us. you can submit a request for access, correction or deletion to the Customer Service. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. To protect your privacy, we ask you to black your passport photo and citizen service number (BSN).
Cloud Energy Optimizer responds as quickly as possible, but at least within four weeks to your request.

Article 8: Sharing with others

Cloud Energy Optimizer will only provide your personal data to third parties if this is necessary for the execution of our agreement with you, or to comply with a legal obligation.

Article 9: Telephone calls Phone calls are not recorded.

Article 10: Changes

This privacy statement can be changed. Any changes will be announced on this page.